The feedback form is divided into two main sections: Content and Design and Operation.

In the Content section we are looking for feedback on the quality of the information you are offered.  In other words we would like you to rate the inherent value to you of the information, without taking into account the way in which the information is presented.

In the Design and Operation section, on the other hand, we want you to tell us precisely about the way in which the information is presented.  What do you feel about the way the website works?  The way the pages are laid out? The colour scheme?  The navigation system (navigation tree and prev / next / top / bottom buttons).  The accent here is on style and structure.

Each of the two sections are themselves divided into two parts: Rating and Comments.

The Rating part offers a five-point scale of your assessment of that section, and the Comments part gives you the option of expanding on your rating.  Although comments are not compulsory, we always welcome them as they give us a better understanding of your rating, and provide more specific ideas for improvements to the site.

There is a final (optional) section allowing you to tell us who you are.  It would help us if you completed this section, because:

• This enables us to communicate with you regarding your rating and comments - we can clarify aspects of your feedback or request you to re-rate the site once we have attended to your comments.
• It will allow us to build a picture of your personal feedback over time.  If you are also a subscriber, we will make a connection using your email address, enabling us to better understand your feedback using the personal and organizational information that you have provided us.
• It will allow you to review your own feedback history.

When you are ready to send us your feedback, click the Submit button.
To clear the form completely, click the Reset button.